Six Lines, One Check

Get Your Slotozen Casino Account Verification Cleared

Every licensed casino must confirm who you are before money moves; at Slotozen Casino the review of your papers takes up to 36 hours.

Start Verification

Malta Gaming AuthorityLicensed under MGA/B2C/680/2010 since 2010

Clear Answers Fast

Your Check In Six Facts

In six lines you get the who, the licence, the timing and the address for questions.

Who checks

Slotozen Casino Ltd.

Licence held

Malta Gaming Authority, MGA/B2C/680/2010

How long

36 hours

Required by

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

You Are Uploading

Four Moves To A Passed Check

Use this the moment the request appears in your account and before you send anything.

Will Glare Get Mine Rejected?

Photograph the whole identity document flat, all four corners inside the frame, with no glare across the face or the text. The name and date of birth must read clearly.

A Recent Bill, Whole Page

Use a bill or bank statement issued in the last three months showing your full name and home address. Screenshots with cut-off edges usually come straight back.

Hiding The Middle Digits

Photograph the payment card with the middle digits covered, leaving the first six and last four visible along with your name. Card copies must match the name on your account.

How Soon Will I Hear Back?

Once the files land with the review team, one check covers all three items and returns a verdict in up to 36 hours. Keep an eye on your inbox for a single clear answer.

What To Send

Send Only What Proves The Point

Check this list before you photograph anything, so nothing bounces back for a second try.

Photo identification

ConfirmsYour name, face and birth date

Copy must showAll four corners, no glare, text readable

Proof of address

ConfirmsWhere you actually live

Copy must showFull name, home address, issued in last three months

Payment card image

ConfirmsThe card funds came from is yours

Copy must showFirst six and last four digits, name visible

Your Checkpoints

When Does The Check Come Up?

Knowing the exact points a check appears stops a payout from feeling like a surprise.

Prove Your Age Early

You are 18 or older to hold an account here, so age comes first. A photo identification is requested when you register, before you can deposit or play.

Limit Raised, Papers First

A bigger ceiling on your spending raises questions about affordability, so the casino asks for fresh identification plus proof of address before the new setting applies.

Checked, Then Paid

Your first payout is the licence's latest point for a full check, so photo identification, proof of address and card image are reviewed before money leaves.

Is This New Method Mine?

Adding a method the casino has not seen you use means a new identity trail, so a fresh card image or matching proof is collected before that route opens.

A Clear Route Through A Money Query

A funds question on your screen is not an accusation. The Malta Gaming Authority license MGA/B2C/680/2010 requires Slotozen Casino to understand where players' money comes from, so this review is routine AML work.

One or more records can appear on the list you are sent, depending on your case.

Recent personal bank statement
Payslip from your current employer
Tax return you filed last year
Pension award letter
Contract for a property sale

Why Your Document Came Back

Has Mine Expired? A card or passport with a date behind it proves nothing current, so the reviewer cannot accept it as identification. Use a document that is still valid Photograph the full page, corners included

Old Bill, New One Needed. Address papers usually need to be recent, and an older bill suggests you may have moved since it was printed. Send a bill from the last few months Pick one showing your full name

A Full Frame Clears Faster. Cropped edges or visible editing break the authenticity of the file, and the team has no way to confirm what is missing. Scan the whole document flat Take a new photo instead of trimming

While Your Withdrawal Waits

Read This While You Wait

Seven short answers settle what worries most people before their first cash-out.

Is my passport photo safe once I upload it?+

Safe, because the upload travels over 256-bit TLS encryption and lands with a team that uses it only to confirm who you are. Your files sit behind the same protection as your balance and are never sold on.

What happens if the reviewer turns down my bill?+

Rejection comes with a note naming the problem, usually a cropped edge or a missing address line. Send a fresh copy that fixes that one point, or write to [email protected] and ask what is missing.

Will you ask me for the same papers a second time?+

Once the team has accepted a document, it stays on file and is not requested again. A new bill or card image is needed only when the old one is out of date or your details change.

Can I photograph my ID with a phone camera?+

Yes, a phone shot is accepted as long as all four corners of the card show and the text reads cleanly. Lay it on a dark, flat surface in daylight and avoid the flash that whites out the print.

My surname changed after I signed up, what now?+

A marriage certificate or a deed poll page links the old name to the new one, so send that alongside the identification. The team updates your record once both match, and payouts then follow the new name.

When do you actually need my documents?+

By the licence, the check must be finished before your first withdrawal leaves, and it can come up sooner at sign-up or on your first deposit. Uploading early means nothing stalls later.

How long will the review take to finish?+

Clear, readable files are normally handled within 36 hours. Peak evenings can push that, and a missing page restarts the clock, so a complete set is the quickest route.